Contact Us

Find your Advisor

  • Rachel DuFault Enrollment Specialist – Recruiter
    (877) 302-3777
    rdufault@masters.edu
  • Theresa Egger Sr. Enrollment Specialist
    (661) 362-2672
    tegger@masters.edu
  • Jorge Samaniego Enrollment Specialist
    (661) 362-2673
    josamaniego@masters.edu
  • Rebeqah Covarrubias Retention Specialist
    (661) 362-2671
    rcovarrubius@masters.edu
  • Kelley Wilde Dual Enrollment Specialist
    (661) 362-2674
    kwilde@masters.edu
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Billing Statements

Billing statements are printed each month on the 20th. The statement is calendar based and includes all transactions on your account from the 21st of last month through the 20th if the current month.

Due Dates

Your billing statement will list the next upcoming payment date for your account.

Refunds

Refunds may be requested from our office by emailing accountinfo@masters.edu. Please note: refunds cannot be issued for Financial Aid until after the add/drop period ends for the current session.

  • Note: your available refund will be affected by how many units you enroll in for each semester.

Withdrawals

Withdrawals from classes are effective based on the time-stamp of when the add/drop from is submitted. Due to the accelerated pace of online courses, requests to add a course after Thursday of the first week of the classes will be considered on a case-by-case basis. Refunds are prorated to your student account by the schedule below:

Form Submission DateProrated Refund
No Attendance100%
Second week of class (Friday)100%
Third week of class (Friday)50%
Fourth week of class (Friday)0%